Wednesdate

Support

We answer every email, usually within a day.

Get in touch

Something broken, confusing, or unfair? Write to wednesdate@protonmail.com and a real person will reply.

Reporting someone

If a user is behaving badly, use the ⋯ menu on their match card or in your chat with them. You can Report them, Block them, or both. Blocking is instant: the match disappears and neither of you can message the other again.

We review every report within 24 hours and remove anyone who breaks our Terms of Service. If you are in immediate danger, contact your local emergency services first — in Germany, dial 110.

Common questions

When do I get my match?

Opt in any time between Friday 08:00 and Tuesday midnight. Your match arrives Wednesday at 10:00. All times are Berlin time.

I opted in but got no match

That happens. We only introduce you to someone if the pairing looks genuinely promising, so some weeks there is nobody suitable. You keep your place for next week — just opt in again.

Why can’t I message my match?

A conversation opens only once both of you have tapped Chat. If you have tapped it and nothing has happened, your match has not tapped it yet. If they have already written to you, you will see how many messages are waiting.

How do I change my photos or profile?

Open the Profile tab.

How do I unblock someone?

Profile → Account CentreBlocked Users. Unblocking brings back the match and the conversation.

How do I delete my account?

Profile → Account CentreDelete Account. It erases your profile, photos, matches, and messages immediately and permanently. It cannot be undone.

What data do you hold about me?

See our Privacy Policy. To request a copy of your data, or to exercise any of your other rights, email us.